RETAIL ORDER FORM
Print & fill out. Then scan and email. Or mail to P.O. Box 2366 Frisco TX 75034
Name
_______________________________________________ Phone ________________________
Mailing Address
_______________________________________
Fax _________________________
____________________________________________________ Cellular _______________________
City, State, Zip
________________________________________
Email ________________________
Which style number(s) do you want to purchase?
_____________________________________________________
Is the item in stock or is it being made to order?
___________________________________________________
Advise your preferred wear date (or preferred
delivery date)
_________________________________________
Advise what color # from our color chart you want
or submit a color example _____________________________________
Advise a size from our size chart or submit your
personal measurements on our form located on our site. ______________
If you have a knowledgeable preference, advise what
fabric you want. Otherwise leave blank.
_______________________
Special Request or Instructions
________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
__________________________________________________________________________________________________
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- For items that were made new returns
can only be accepted for correction only, if there is an
error on our part with the construction, size, color or the goods
were not in accordance with the specifications of sale as they were
indicated on your signed order form, and then only within 3 days of
receipt of merchandise. For in stock items, if a return is approved,
a one time merchandise credit may be issued for use towards the purchase
of a different design. In stock return request must be received
within 24 hours of receipt of merchandise.
All return request must be approved and require proper
authorization prior to the item being returned. All monies received (including deposits)
are non-refundable – merchandise credit only.
- All items (in stock or made new) are
shipped in good or new condition. In stock items may have been tried
on but are not damaged and are sold as pictured or described. Upon
request we may be able to provide via email additional close up photos of
any part(s) of the in-stock item(s). If return approved the
item(s) must be in the same condition as sent & not worn or return will
not be accepted. If a return is approved restocking fees of no
less than 15% of the total invoice will be applied on all items.
- No returns on custom or customized
orders. No returns on items
that have been made to personal measurements. No returns due to fit, for garments are made
exactly to the personal measurements you submit or the size you pick from
our size chart. We disclose the measurements or the size (from our
size chart) of all in stock items. Check your measurements against
the measurements on our size chart (or the measurements we disclose) prior
to purchase to make sure you will be able to fit into the in stock
item. We
are not responsible if you do not choose the correct size from our size
chart or if you submit the incorrect measurements. We are not responsible for a client’s
fluctuation in weight.
Alterations/Fittings are the buyer's financial
responsibility. Alterations
are non-refundable if done by our company.
- All cancellations must be received in
writing within 24 hours of us receiving your order. All fees that have been applied for
services (before or after production has started) are the buyer’s full
financial responsibility. All
garments already put into production are the buyer’s full financial
responsibility. We reserve the right to cancel any order during production, if
deemed necessary. Any partial payments or deposits previously paid
will then be applied to the fee for services (not merchandise)
rendered. The fee for our time
spent on a client (after our Q&A link is given to the client) start at
approximately two hundred and fifty dollars an hour. The final total will
be calculated by the final cost of any merchandise as requested and/or any
& all fees for services requested, required or incurred by the client
and can only be calculated once a client no longer requires our time or
services.
- The
merchandise will not be shipped or released to buyer until the final
balance (for merchandise and services) is paid in full. Any
fees added for services or special assistance after an item has been
shipped are still the buyer’s full financial
responsibility. All orders
are fob our factory and title passes upon delivery to carrier. We are not responsible for carrier
issues. We do not guarantee your
merchandise will be delivered on or by any specific date. Regular orders take approximately 12
weeks. Rush orders take
approximately 8 weeks with 15% surcharge.
This is considered a legal contract to be bound by the laws of
Texas. Signature below confirms that the buyer has seen read, understands
and agrees to our policies, disclosures & conditions of sale as shown
on our site and in this form.
Signature
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